Are shipping fees refundable? April 06, 2022 20:19 Unfortunately, shipping fees and any additional shipping fees are not refundable. Related articles What is your return policy for accessories? How long does it take to receive my refund? What is the size and weight of the mattress box? What is your return policy for mattresses? Can I use the handles sewn into the side panels of select mattresses to lift or transport the mattress?