Are shipping fees refundable? April 06, 2022 20:19 Unfortunately, shipping fees and any additional shipping fees are not refundable. Related articles Can I use the handles sewn into the side panels of select mattresses to lift or transport the mattress? How do you ship your products? What is your return policy for orders placed on Amazon.com? How do I set up my mattress? What if the plastic is split when I open the box?